Call now and tell us what happened
Say where you see it or smell it and what got wet. If we’re available you’ll be connected right away; if we’re on a job you’ll get a scheduled callback, and we’ll tell you which number to watch for so you know it’s us.
- Tell us where it is: a ceiling, a closet, a bathroom wall, under the floor, in the attic.
- Tell us what got wet and roughly when — a roof leak, a supply line, a storm, or the August 2016 flood.
- Say whether the leak dried on its own months ago. Dry today doesn’t mean mold never started.
- Mention a musty smell even if nothing looks wrong yet.
- Say whether you’ve already cleaned it and it came back.
- If you’re selling or buying, say so — it changes what we write down.
- No forms, no packages, no upsell — a conversation about removal.